Shop policies
Processing time
All items will be ship from Israel with a tracking number, by International insured Registered Air mail.
Processing will begin after the payment has been fully received. and will be ready to ship within 3-5 business days
Returns & exchanges
I gladly accept returns and exchanges, I accept returns of all products except custom items, the product must be returned unused.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Please note that shipping costs won't be returned, and it is the buyer's responsibility to pay returning shipping cost.
I don't accept cancellations
But please contact me if you have any problems with your order.
Privacy policy
I will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
- To Email you a newsletter once a month, you can always unsubscribe
Payment options
I accept pay only through PayPal , It is not a problem to pay by credit card through PayPal even without having a PayPal account.
Gift wrapping and packaging
All products are beautifully wrapped before shipment, If you have any special packaging requirement, please contact me :)
You can contact me for any problem or question at info@petrushkastudio.com